Contact information

Contact Information

Last updated: July 15, 2026

Thank you for shopping with Kovisy.

We are always happy to assist you. If you have any questions about your order, our products, shipping, returns, or any other inquiry, please don't hesitate to contact us.


Customer Support

Email:
kovisy@jprimedigital.com

Website:
www.kovisy.com


Social Media

Stay connected with us and discover our latest products, exclusive offers, and updates:

Instagram: @shopkovisy

Facebook: @shopkovisy

TikTok: @shopkovisy


Support Hours

Our customer support team aims to respond as quickly as possible.

Typical response time: Within 24–48 business hours.

Please note that response times may be slightly longer during weekends, public holidays, or periods of high demand.


Before Contacting Us

To help us assist you as quickly as possible, please include:

  • Your order number (if applicable)
  • The email address used to place your order
  • A brief description of your inquiry

If you are reporting an issue with a product or delivery, please attach clear photos or videos whenever possible.


Our Commitment

At Kovisy, customer satisfaction is one of our top priorities.

We are committed to providing friendly, professional, and reliable support to ensure you have the best possible shopping experience.