Privacy policy

Privacy Policy

Last updated: July 15, 2026

At Kovisy, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices and rights you have regarding your data when you visit our website or make a purchase.

By accessing or using www.kovisy.com, you agree to the practices described in this Privacy Policy.

Information We Collect

When you use our website or place an order, we may collect the following information:

Full name
Email address
Shipping and billing address
Phone number (if provided)
Payment information (processed securely by our payment providers)
Order history
Device information (such as browser type, IP address, and operating system)
Website usage data collected through cookies and similar technologies

We do not store your complete payment card information on our servers.

How We Use Your Information

We use your information to:

Process and fulfill your orders;
Provide customer support;
Send order confirmations and shipping updates;
Improve our website and customer experience;
Prevent fraud and unauthorized transactions;
Comply with legal obligations;
Send promotional communications only where permitted by law or where you have chosen to receive them.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and personalize content and advertising.

You may disable cookies through your browser settings; however, some features of our website may not function properly.

Sharing Your Information

We only share your information when necessary to operate our business.

This may include:

Shopify (our ecommerce platform)
Payment processors
Shipping and logistics partners
Marketing and analytics providers
Fraud prevention services
Government authorities where required by law

We never sell your personal information.

International Data Transfers

Because we work with international service providers, your personal information may be processed in countries outside your country of residence.

Where required, we implement appropriate safeguards to protect your information in accordance with applicable privacy laws.

Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain your personal information only for as long as necessary to:

Complete your order;
Provide customer support;
Meet legal, tax, and accounting obligations;
Resolve disputes;
Enforce our agreements.

When your information is no longer required, it will be securely deleted or anonymized where appropriate.

Your Privacy Rights

Depending on your location, you may have the right to:

Access your personal information;
Correct inaccurate information;
Request deletion of your personal information;
Restrict or object to certain processing activities;
Request a copy of your personal information;
Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the email address below.

Children's Privacy

Our Services are not intended for children under the age of 13.

We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us so we can remove it promptly.

Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing any personal information.